Reference

What You Agree to When You Use xx99b

These Terms and Conditions set out the rules that apply when you open an account, make deposits via bKash, Nagad or Rocket, and access the lobby on xx99b.

Account eligibility rulesWallet and deposit termsWithdrawal conditionsAccount suspension policyGoverning jurisdiction notice
xx99b What You Agree to When You Use xx99b
HOW WE HANDLE THIS

Our Commitments Under These Terms

These Terms and Conditions are not one-sided. We hold ourselves to the same standards we ask of you — clear communication when rules change, fair review of account disputes, and secure handling of your wallet details whenever you transact via bKash, Nagad or Rocket.

Account Security

Your account is protected by OTP-based login verification. We never store raw wallet credentials — each bKash, Nagad or Rocket transaction is verified through the wallet provider's own confirmation step.

Data Retention

We retain your account data for the period required by the terms of the jurisdiction we operate under. You can request a summary of stored data by contacting support in writing.

Dispute Process

If you disagree with a terms-based account decision, submit your case via email with your account ID and the relevant transaction reference. We review and respond within the timeframe stated in our dispute policy.

Terms Change Notice

We post a visible notice on the site whenever these Terms and Conditions are updated. Continuing to use the account after the notice date means you accept the revised version.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these Terms and Conditions is unclear, or if you believe a decision applied to your account was made in error, our support team can walk you through the relevant section. Contact us before taking any further action on a disputed account matter — most queries are resolved at first contact.

Live Chat Open the chat widget in the lobby for direct help on any account or terms query. Our team can reference the specific clause that applies to your situation.
Email Support Send a detailed message to our support address for written confirmation of how a specific term applies to your account, wallet or withdrawal request.
Account Help Centre The Help Centre on xx99b lists common terms questions, wallet deposit rules for bKash and Nagad, and the steps to submit a formal account dispute.

Common Questions About Our Terms

Below are the questions we hear most often about how these Terms and Conditions work in practice — covering account eligibility, wallet rules, disputes and how to request changes to your account data.

Yes. Whether you deposit via bKash, Nagad or Rocket, the same account terms apply. Wallet-specific steps are explained in the deposit section of your account settings.

We always post a notice before changes take effect. The updated terms appear on this page with the revision date, and we aim to give reasonable notice before significant changes apply.

Depending on the breach, we may pause, restrict or close the account. We will notify you by the contact method on your account and explain the specific clause that applied to the decision.

Access and eligibility depend on your local law and the eligible regions we serve. We do not confirm legal availability in any specific location — verify this yourself before using the platform.

Email our support team with your account ID and the specific data request. We handle corrections and data queries in line with the retention terms described in this policy.

Contact us via email with your account ID, the transaction or decision reference, and the clause you believe was applied incorrectly. Our team reviews the case and replies with a written outcome.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.